Friday, October 28, 2011

Kulula Airlines

South Africa has really developed recently and is setting the standard for the rest of Africa. One of the main growth areas has of course been in the airline industry. In the 1990's South Africa only really had airline and this was the national carrier called SAA, i.e. South African Airways. Due to the monopoly, prices were kept high and very few people could afford to fly. Service levels were also quite low, as with no competition, people had no choice but to fly with them. However this all changed when the first low-cost airline entered South Africa.

Although low cost (no frills) airlines have been operating for some time in the US and the UK, South Africa only got it's first in 2001, and it was called Kulula. Kulula ia actually an African word and means 'it is easy/simple'. Kulula is completed owned by Comair, which is a subsidiary of British Airways.

Comair Airlines

Kulula offered an alternative to SAA, and they were much cheaper. The main difference being that you were not provided with food or beverages while en route, however being that most domestic flights in South Africa take less than 3 hours, this was very agreeable with consumers. As such the popularity of Kulula began to grow. Another interesting fact was the way that they promoted the airline and its staff. Taking a leaf from South West Airlines, they positioned themselves as the fun and light-hearted airline. Not only were adverts funny, but the staff themselves actually told jokes and interacted with clients on the flights. This made them very popular as well as helped with word of mouth, as most people who flew them would talk favourably.

Kulula have continued to grow, despite increasing competition, and have actually branched out into other related ventures. It is now possible to hire a car through them, book a hotel, and they even have their own loyalty card.

Kulula Airlines

Marc writes about Kulula as well as other airlines that have flights in and around South Africa.

Wednesday, October 26, 2011

The Success of British Airways

British Airways is United Kingdom's largest international airline, with routes to over 550 destinations the world over. This airline is world renowned for their high standards and international recognitions, having been featured in many reviews by airline critics as well as passengers. Apart from just offering flights, British Airways sustains its status within the airline industry through a workforce that offers exceptional work commitment and excellent service levels.

Throughout its long history, British Airways has evolved almost a century within the airline industry. Currently owned by Comair Limited since 1992, this airline started off with humble beginnings as Aircraft Transport and Travel in 1919, with its maiden flight from Le Bourget to Honslow in August 1919. Later, with the merger of a few other airlines due to the decline of the industry, this British airline was named Imperial Airways and was the first major British carrier. At that time, they operated with only 18 aircraft and 250 employees.

Comair Airlines

Soon after their collaboration with Qantas to launch the first flight to Australia and with the acquiring of more aircraft, British Airways Limited was created which was a merger between Imperial Airways and the British Overseas Airways Corporation (BOAC). After World War II, with more transatlantic flights added, another sister airline was also created just to handle these flights. It was known as the British European Airways (BEA). Through the years, British Airways has continued steady growth, incorporating newer and more sophisticated aircraft and as well as running the Concorde since 1979.

The success of British Airways could mostly be attributed to its continuous addition of more long-haul international flights as well as the expansion of their fleet. Apart from that, the entire airline boasts of features that provide their passengers with the best comfort through value added services such as extended leg room for travelers within their economy class cabins, special lounges of British Airways and onboard catering with exclusive wine served.

Additionally, other conveniences provided for ease of check in including telephone check -ins, valet services and also an online portal at http://www.britishairways.com that consists of many features allowing passengers to check flight schedules, check personal bookings, travel advice, information on British Airways destinations and even perform online flight bookings. In fact, they have even implemented an e-ticketing system which provides passengers with the flexibility of checking in without the need of a physical ticket. Only passenger details including proof of identification are required to be produced during check-ins, as all booking information has already been stored in their computer systems. In fact, through this system, flights can be changed even up to 30 minutes before departure time.

Finally, the British Airways portal also provides many other travel services such as hotel bookings, travel insurance purchase, car rentals as well as holiday purchases. This way, these products from British Airways comes in competition with travel sites such as Lastminute.com and Ratestogo.com. However, as all of these are not core businesses of an airline, they merely exist to complement the flight services. Thus, all of these value-added services work together with great customer support services in order to produce success for this famous airline.

The Success of British Airways

Robert Caleo is an editor of AdventureTravel Tips. He travels extensively for work and family vacations and regularly writes about travel and related companies. This article is courtesy of http://www.adventuretraveltips.com, you may freely reprint this article on your website or in your newsletter provided this courtesy notice and the author name and URL remain intact.

Saturday, October 22, 2011

Flight Attendant Jobs: Who Is Hiring

The news for US legacy carriers continues to worsen. Northwest and Delta recently filed bankruptcy while several others are teetering toward insolvency. Finding employment with one of these carriers is difficult, particularly if you are seeking a career as a flight attendant. Still, there are jobs with some air carriers, if you know where to look. Let's take a look at some airlines that are likely to hire flight attendants over the next year or two.

The legacy carriers, which include American, Delta, Northwest, United, Continental, and USAirways, are probably not good places to look for stable employment. Earlier in 2005, Continental was hiring flight attendants, but the job market for the legacy carriers remains generally bleak. United remains in bankruptcy and USAirways recently exited bankruptcy and merged with America West Airlines.

Comair Airlines

On the other hand, the following discount, charter, and regional carriers have all hired flight attendants recently or are planning to do so over the next year:

* AirTran Airways

* Air Wisconsin Airlines

* Alaska Airlines/Horizon Airlines

* Champion Air

* Chautauqua Airlines

* Colgan Air

* Comair

* EOS Airlines

* Falcon Air Express

* Frontier Airlines

* Independence Airlines

* JetBlue Airways

* Maxjet Airlines

* Mesa Group

* Mesaba Airlines

* Miami Air

* North American Airlines

* Omni Air International

* Piedmont Airlines

* Pinnacle Airlines

* Shuttle America

* Skywest Airlines

* Southwest Airlines

* Spirit Airlines

* Transstates Airlines

* U.S. Airways

* USA3000 Airlines

* United Express

* Virgin America [awaiting FAA approval to fly]

* World Airways

Job fairs are a popular way for carriers to recruit, interview, and hire new employees. Check each company's website for detailed information about upcoming dates or visit an aviation job board such as the Aviation Employment Board for the latest job postings. Hiring plans can change at any time, so make sure that the information you gather is verified directly by the air carrier.

Web sites dedicated toward providing more information about becoming a flight attendant are legion on the internet. Some of the better sites include:

FlightAttendants.Org

Airline Flight Attendant Room MSN Group

If you are seeking a career as a private flight attendant, the Corporate Flight Attendant Community at http://www.corporateflyer.net is a full resource center offering informative articles, helpful links, training information, job listings, as well as an active message board: http://www.corporateflyer.net

Flight Attendant Jobs: Who Is Hiring

Copyright 2005 -- Matthew Keegan is the owner of a successful article writing, web design, and marketing business based in North Carolina, USA. He manages several sites including the Corporate Flight Attendant Community and the Aviation Employment Board. Please visit The Article Writer to review selections from his portfolio.

Thursday, October 20, 2011

Low Cost Airfares Provided by Domestic Airlines in India

India is heading a massive economic infrastructural change with the reign of development of Computer Science & Technology that we have witnessed the rapid growth in the past 15 years, after the era of globalization and privatization arrived at the late 1990's. And Travel is such industry which is going hand in hand with the growing pace of Indian Economy where private airlines were given permission to run schedule services after the era of revolution in 1993.

Traveling has become an integral part of our life, with the growing needs and necessities of every individual, standard of living and lifestyle has increased hence forth people have got so busy in their schedule that they now go for transportation which arranges less time to reach. And Air Travel are the fastest medium of transportation that consumes less time, thus growth of low cost airlines has proven to be the turning point and the easy medium in travel sector for India. Moreover the introduction of various low cost domestic airlines in India, most importantly the launch of Air Deccan has set the booming industry to a major share of India's travel industry, and the other key airlines following the same trend which provides hassle free booking with cheap airfare associated.

Airlines

The main vision of these airlines is providing cheapest airfares across India focusing primarily on the budget class passengers traveling in Indian Railway AC coaches without compromises- its quality of service and safety at any cost. Cheapest Air tickets are offered by many major low cost airline players like Spice Jet, Indigo, Go Air, Jet Lite, Air India, etc which covers all the major destinations and the metropolitan cities across India.

Low Cost Airfares Provided by Domestic Airlines in India

Vivek, is a free lens writer and loves to write about travel, adventure, day to day happenings. Here I have talked about how after the privatization and globalization in India have changed the lifestyle and standards of people, and the boom in the airlines industry which has resulted into cheapest airfare and cheapest flights in India.

Wednesday, October 19, 2011

Southwest Airlines Operations - A Strategic Perspective

Background:

Southwest Airlines is the largest airline measured by number of passengers carried each year within the United States. It is also known as a ‘discount airline’ compared with its large rivals in the industry. Rollin King and Herb Kelleher founded Southwest Airlines on June 18, 1971. Its first flights were from Love Field in Dallas to Houston and San Antonio, short hops with no-frills service and a simple fare structure. The airline began with one simple strategy: “If you get your passengers to their destinations when they want to get there, on time, at the lowest possible fares, and make darn sure they have a good time doing it, people will fly your airline.” This approach has been the key to Southwest’s success. Currently, Southwest serves about 60 cities (in 31 states) with 71 million total passengers carried (in 2004) and with a total operating revenue of .5 billion. Southwest is traded publicly under the symbol “LUV” on NYSE.

Airlines

Facts:

* The first major airline to fly a single type of aircraft (Boeing 737s)

* The first major airline to offer ticketless travel system wide including a frequent flier program based on number of trips and not number of miles flown.

* The first airline to offer a profit-sharing program to its Employees (instituted in 1973).

* The first major airline to develop a Web site and offer online booking. In 2001, about 40 percent (.1 billion) of its passenger revenue was generated through online bookings at [http://www.southwest.com]. Southwest's cost per booking via the Internet is about , compared to a cost per booking through travel agents of to .

Key competitive advantages:

* Low Operational costs / High Operational Efficiency

* Award winning customer service

* Human Resource practices / Work culture

Operations Analysis – Competitive Dimensions:

Southwest clearly has a distinct advantage compared to other airlines in the industry by executing an effective and efficient operations strategy that forms an important pillar of its overall corporate strategy. Given below are some competitive dimensions that will be studied in this paper.

1. Operational Costs and Efficiency

2. Customer Service

3. Employee/Labor Relations

4. Technology

1. Operational Costs and Efficiency

After all, the airline industry overall is in shambles. But, how does Southwest Airlines stay profitable? Southwest Airlines has the lowest costs and strongest balance sheet in its industry, according to its chairman Kelleher. The two biggest operating costs for any airline are – labor costs (approx 40%) followed by fuel costs (approx 18%). Some other ways that Southwest is able to keep their operational costs low is - flying point-to-point routes, choosing secondary (smaller) airports, carrying consistent aircrafts, maintaining high aircraft utilization, encouraging e-ticketing etc.

Labor Costs

The labor costs for Southwest typically accounts for about 37% of its operating costs. Perhaps the most critical element of the successful low-fare airline business model is achieving significantly higher labor productivity. According to a recent HBS Case Study, southwest airlines is the “most heavily unionized” US airline (about 81% of its employees belong to an union) and its salary rates are considered to be at or above average compared to the US airline industry. The low-fare carrier labor advantage is in much more flexible work rules that allow cross-utilization of virtually all employees (except where disallowed by licensing and safety standards). Such cross-utilization and a long-standing culture of cooperation among labor groups translate into lower unit labor costs. At Southwest in 4th quarter 2000, total labor expense per available seat mile (ASM) was more than 25% below that of United and American, and 58% less than US Airways.

Carriers like Southwest have a tremendous cost advantage over network airlines simply because their workforce generates more output per employee. In a study in 2001, the productivity of Southwest employees was over 45% higher than at American and United, despite the substantially longer flight lengths and larger average aircraft size of these network carriers. Therefore by its relentless pursuit for lowest labor costs, Southwest is able to positively impact its bottom line revenues.

Fuel Costs

Fuel costs is the second-largest expense for airlines after labor and accounts for about 18 percent of the carrier's operating costs. Airlines that want to prevent huge swings in operating expenses and bottom line profitability choose to hedge fuel prices. If airlines can control the cost of fuel, they can more accurately estimate budgets and forecast earnings. With growing competition and air travel becoming a commodity business, being competitive on price was key to any airline’s survival and success. It became hard to pass higher fuel costs on to passengers by raising ticket prices due to the highly competitive nature of the industry.

Southwest has been able to successfully implement its fuel hedging strategy to save on fuel expenses in a big way and has the largest hedging position among other carriers. In the second quarter of 2005, Southwest’s unit costs fell by 3.5% despite a 25% increase in jet fuel costs. During Fiscal year 2003, Southwest had much lower fuel expense (0.012 per ASM) compared to the other airlines with the exception of JetBlue as illustrated in exhibit 1 below. In 2005, 85 per cent of the airline’s fuel needs has been hedged at per barrel. World oil prices in August 2005 reached per barrel. In the second quarter of 2005 alone, Southwest achieved fuel savings of 6 million. The state of the industry also suggests that airlines that are hedged have a competitive advantage over the non-hedging airlines. Southwest announced in 2003 that it would add performance-enhancing Blended Winglets to its current and future fleet of Boeing 737-700’s. The visually distinctive Winglets will improve performance by extending the airplane’s range, saving fuel, lowering engine maintenance costs, and reducing takeoff noise.

Point-to-Point Service

Southwest operates its flight point-to-point service to maximize its operational efficiency and stay cost-effective. Most of its flights are short hauls averaging about 590 miles. It uses the strategy to keep its flights in the air more often and therefore achieve better capacity utilization.

Secondary Airports

Southwest flies to secondary/smaller airports in an effort to reduce travel delays and therefore provide excellent service to its customers. It has led the industry in on-time performance. Southwest has also been able to trim down its airport operations costs relatively better than its rival airlines.

Consistent aircrafts

At the heart of Southwest's success is its single aircraft strategy: Its fleet consists exclusively of Boeing 737 jets. Having common fleet significantly simplifies scheduling, operations and flight maintenance. The training costs for pilots, ground crew and mechanics are lower, because there's only a single aircraft to learn. Purchasing, provisioning, and other operations are also vastly simplified, thereby lowering costs. Consistent aircrafts also enables Southwest to utilize its pilot crew more efficiently.

E-Ticketing

The idea of ticketless travel was a major advantage to Southwest because it could lower its distribution costs. Southwest became electronic or ticketless back in the mid-1990s, and today they are about 90-95% ticketless. Customers who use credit cards are eligible for online transactions, and today Southwest.com bookings account for about 65% of total revenue. The CEO Gary Kelly thinks that this idea would grow further and that he wouldn't be surprised if e-ticketing accounted for 75% of Southwest’s revenues by end of 2005. In the past, when there was a 10% travel agency commission paid, it used to cost about a booking. But currently, Southwest is paying between 50 cents and per booking for electronic transactions that translate to huge cost savings.

2. Employee and Labor Relations

Southwest has been highly regarded for its innovative management style. It maintains a relentless focus on high-performance relationships and its people-management practices have been the key to its unparalleled success in the airline industry.

Mission Statement

To Our Employees
“We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.”

The Southwest mission statement shows that the company has a strong commitment to its employees. The company affords the same respect to its employees that is provided to its customers. The Southwest mission statement is unique in that it recognizes the importance of its employees within the broader business strategy, which emphasizes superb customer service and operational efficiency. The employees reciprocate the respect, loyalty and trust that Southwest demonstrates. Southwest employees are known for their loyalty, dedication, attitude and innovation. The employees are the distinguishing factor between Southwest and the rest of the airline industry.

Hiring

Southwest hiring policy is unique not only within the airline industry, but also more broadly, and revolves around finding people with the right attitude that will thrive in the Southwest culture. Extensive procedures are employed to hire for positive attitude and dedication. Those who do not posses those qualities are weeded out. Colleen Barrett, a non-operational officer at Southwest, states that

“Hiring is critical, because you cannot institutionalize behavior. Instead, you must identify those people who already practice the behaviors you are looking for. Then you can allow Employees to be themselves and make decisions about Customer service based on common sense and their natural inclinations.” 1

Recruiting and interviewing at Southwest is a two-step process. The first step is a group interview, conducted by employees, where communication skills of potential candidates are evaluated. The next steps in this process are one on one interview, where the candidates' attitudes and orientation toward serving others are evaluated. These hiring criteria apply to all job functions since all Employees at Southwest play a customer service role. A critical part of Southwest operational strategy is that every job at Southwest is a customer service position, whether it directly applies to the customer or whether it is internal.

The table below shows that even though Southwest is the most heavily unionized airline, at approximately 80%, that contract negotiations between the unions and Southwest are much shorter in duration than of the other major carriers. This shows the quality of relationship that Southwest has with its employees and with the unions that represent them.

Culture

Southwest was created as a different kind of company and from its beginnings a unique culture was nurtured. In 1990 Colleen Barrett formed the Southwest Culture Committee. This is unique within the industry and among all large companies. The committee also has a mission statement:

“This group's goal is to help create the Southwest spirit and culture where needed; to enrich it and make it better where it already exists; and to liven it up in places where it might be "floundering". In short, this group's goal is to do "whatever it takes" to create, enhance, and enrich the special Southwest spirit and culture that has made this such a wonderful Company/Family.”

It is this unique approach to company values that has created a culture that differentiates itself from others. Southwest’s culture is the reason why it is successful.

3. Customer Service

The Mission of Southwest Airlines
The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.

Approach

Herb Kelleher, founder of Southwest, has been quoted as saying that "We're in the Customer service business; we just happen to provide airline transportation".2 Award winning customer service is a distinguishing characteristic of Southwest and it is referred to internally as “Positively Outrageous Service”. It means that from the top to bottom everyone does whatever he or she can to satisfy the customer. This includes Herb Kelleher, who has been known for helping out baggage handlers on Thanksgiving. It is through emphasizing the customer and employee that Southwest is able to differentiate itself from others in the airline industry. On a more technical level, each employee or group within Southwest has his or her own customer. This means that every employee ‘serves’ in one way or another despite not being directly involved with the passenger. The mechanic’s customer is the pilot and the caterer’s is the flight attendant.

Results

It can be said that the "Positively Outrageous Service" that is unique to Southwest “is not the result of a department, or a program, or a mandate from management. It is not secondary to the product; it is the product.” This approach creates the conditions where Employees are more likely to treat customers in ways that distinguish the company from others. There are numerous accounts of passengers who have received exceptional treatment from Southwest employees.

The question that needs to be answered is how Southwest’s customer service is different and why? Is it common for customers of other airlines to rave about their special service? The answer is that it is not. While Southwest does not have a monopoly on people who are kind and who are willing to go above and beyond to satisfy a customer, such behavior is nurtured at Southwest to a much greater extent.

It can then be concluded that the customer service that is inherent to Southwest is a part of its culture. This culture is supported through employee encouragement to do the extra to satisfy the customer. This approach inspires people who would ordinarily only on occasion go out of their way to help someone, to become consistent performers that offer exceptional service all the time. Southwest employees are what differentiate its customer service from the other airlines.

4. Technology

Southwest utilizes technology in many ways to fulfill its business objectives and maintain its efficient operations. According to its CEO, technology equals productivity. Launched in 1996, ticketless travel was first introduced by Southwest. On May 1st 2000, Southwest Airlines introduces "SWABIZ," a portal that assists company travel managers in booking and tracking trips made through its web site [http://www.southwest.com]. There are many new technology initiatives being undertaken currently and some are in the pipeline.

Bar codes in Boarding Passes

Southwest Airlines has invested million during the past three years to standardize corporate and terminal operations on about 10,000 Dell OptiPlex desktop and Latitude notebook computers according to its company executives. Southwest wanted to replace its well known, brightly colored plastic boarding passes with an electronic system with bar-code paper boarding passes. So it installed about 350 touch screen ticket readers powered by Dell OptiPlex desktops. The bar code gives Southwest more information to automatically reconcile the number of boarding passes with the number of passengers that actually board the plane.

Although the technology will help Southwest Airlines remain efficient by consolidating passenger information for the company's 3,000 daily flights, there were concerns it could lengthen the time to get travelers on board. However it was found that scanning each bar code on the boarding passes didn't increase or shorten boarding schedules, but it did take minutes from administrative processes, such as looking up customer records. The new paper bar code system is giving Southwest ticket agents the ability to match a customer record within having to scroll through and log into multiple software screens. The process is much more automated. Once the bar code on the boarding pass is scanned at the terminal gate it checks off the person from the passenger list in real time.

The old process was manual that involved finding the information, scrolling through several software screens from reservations to check-in to boarding. The bar code hardware to scan the boarding passes has been deployed. The company is in the process of replacing customer service back-office equipment at airports including at its headquarters in Dallas.

Software Upgrades

Software applications, such as those used by clerks to check in passengers, are being replaced. Southwest Airlines' internally written "Airport Application Suite" is expected to rollout next year as the company transitions from green screens to Window-based user interface. Similar to Wal-Mart Stores Inc., Southwest Airlines believes in developing in-house the software that runs its operations. The company uses very little off-the-shelf software. There are between 75 and 100 projects in the works each year supported by approximately 900 IT employees.

RFID

Radio frequency identification technology, a favorable alternative to bar-coding for luggage identification, is also on Southwest's radar. It plans to test RFID technology sometime in 2006. Even though, Southwest is playing a little catch-up with other airlines such as Air Tran, Alaska and Champion Airlines, in many cases they are able leapfrog to more sophisticated applications easily having waited longer.

Challenges:

Southwest has emerged very successful, despite the most troubled times in the airline market. However, it faces new challenges in the face of increasing competition from other low fare airlines such as JetBlue, ATA airlines, America West.

Reserved Seating

Due to increasing security guidelines since September 2001, Southwest would need to prepare for assigned (reserved) seating to track its in-flight passengers. This change will involve large technology investments and may impact its gate operations negatively since the current way of unassigned seating has helped in quick gate turnarounds.

Passenger Demand

The keep-it-simple philosophy has served Southwest well. But as its own business grows and grows more complex, with plans to purchase dozens of new aircraft and an expected upsurge in passenger traffic to about 80 million boarding’s a year, the simplicity strategy that has been reflected in the airline's IT philosophy is evolving. The CIO Tom Nealon says that "It's time to adapt our business processes for efficiency. As our airline scales for us to provide the same kind of high-touch customer service, we have to automate a lot of things we've been able to do without technology previously. The challenge is doing that without conceding the customer touch." Southwest is also aggressively pursuing customer relationship management (CRM) techniques and has applications to get insight into customer’s wants and dislikes. According to an interview with its CEO Gary Keller, Southwest has its focus on improving in two areas - customer’s airport experience and in-flight experience.

In-Flight Entertainment

In an overall effort to improve customer’s in-flight experience, in-flight entertainment is something that Southwest is currently evaluating and which JetBlue has been very successful at already because of its introduction in its long-haul flights. In comparison, Southwest has 415 airplanes to consider and that represents an investment decision at a whole new dimension. Additionally, Southwest has to consider how things may fit into their environment. At this point, 60% of its service is still very short haul. Southwest needs to be mindful of the fact that a certain approach that has been successful for its competitor may not be necessarily work to its advantage.

Summary:

Southwest has long been regarded as a benchmark in its industry for operational excellence. Southwest Airlines is a fine example of a company that is committed to its core competencies - efficient operations to drive its low cost structure, outstanding delivery of customer service and innovative HR management practices. We hope this paper provided a good insight into Southwest operations, as part of its overall strategy, to achieve success and gain competitive advantage.

References:

1. [http://www.southwest.com] (Southwest airlines official web site)

2. “Southwest keeps it simple” - Air Transport World, April 2005, Pg 36

3. “Around the World on (or So): How High Can Discount Airlines Fly?“ Strategy Management - Knowledge@ Wharton Newsletter Oct 5, 2005

4. TechWeb - [http://www.techweb.com/wire/ebiz/173601227]

5. “Southwest's Strategy for Success: Consolidate!” - Oracle Magazine (Sept/Oct 2004 edition) http://www.oracle.com/technology/oramag/oracle/04-sep/o54swest.html

6. “Southwest Airlines: High Tech, Low Costs” - Eweek.com, April 2005

7. “Jet Fuel Hedging Strategies: Options Available for Airlines and a Survey of Industry Practices” – Kellogg School of Management Research Paper, Spring 2004

8. Winning Behavior: What the Smartest, Most Successful Companies Do Differently, Terry R. Bacon and David G. Pugh, 2003

9. Time Magazine, Oct 28th 2002 issue, Vol. 160 Issue 18, p. 45

10. “Wings Of Change”,Information Week, March 28, 2005,

11. Labor Contract Negotiations in the Airline Industry, Monthly Labor Review, July 2003, page 24

Southwest Airlines Operations - A Strategic Perspective

Tuesday, October 18, 2011

Fly Smart With GoAir

Fliers today are spoilt for choices given the numerous flights options to the same destination. Moreover, getting a current booking done and easily getting a reservation is possible due to the same. GoAir Airlines has been considered one of the most preferred low cost airlines by the masses ever since it started its operations. The airline was launched by the Wadia Group in November 2005.

GoAir Airlines connects 15 cities with more than 700 flights every week. There are 8 flights in service at present and 12 aircrafts has been ordered to execute expansion strategies. Although Goair Airfares start at 1600 Rupees approx, the airline staff never compromises on maintaining its top in-flight services. In fact, GoAir Airlines tickets are nominal if compared to its competitors and the services allure everyone Radixx International, Florida has currently agreed to assist GoAir with Flight Management System and reservations on the GoAir official website.

Airlines

If you want to save time, avail discounts, and get points, get the GoAir online booking done at its official website. At the same platform you can check GoAir schedule to the destinations it covers and check GoAir status as well. Moreover, discounts and special offers on various Goair Airlines Tickets floods the GoAir official website with loads of online bookings.

'Fly Smart' is GoAir 'tagline and 'Smart' is what most of the customers feel after experiencing the world class service. GoAir has a new service called 'Go Business', which is expensive as compared to its economy class. GoAir supplies free food and drinks to passengers traveling by Go Business. Visit the official website to know more and to avail offers like Special Student offer, Defense Personnel Offer, and Huge discounts on return fares. GoAir became the first Low Fare airliner to bag an international award for brilliant services, presented by The Pacific Area Travel Writers Association (PATWA) in 2007.

All the in-flight facilities and services, when combined with online facilities like speedy GoAir status tracker for flights, GoAir online booking, domestic travel insurance facility and all the latest updates makes flying a 'Happy "GO" Lucky' venture.

Fly Smart With GoAir

Pardeep Gupta is an internationally known author who writes on Goair Airlines, Goair Airlines Airfares and Goair Airlines Tickets.

Monday, October 17, 2011

Why Full Service Airlines Are Bleeding in India

A Case Study

There has been much debate over where really lies the problem with the airlines sector. Full service airline providers are posting losses year on year while low cost carriers seem to be posting some profits. Airlines companies in India together posted a record net loss of 44% in the last fiscal year. This is much higher compared with any y-o-y losses seen in the past by this evolving industry.

Airlines

Full service airlines are working to being down their cost available per seat km. According to a recent study, this cost for full service airlines has come down from Rs. 4.60 has fallen down to Rs. 3.02. Whereas, this cost for low cost carriers is Rs. 2.40. While all airlines are working to cut their costs, full service airlines are unable to do it to the extent LCCs are. Airlines claim that steep aviation turbine fuel prices and expensive airport charges in the country are the primary cause for their losses. Aviation turbine fuel prices are very high in India compared with other countries in the world. Even so, they have substantially gone down over the last year from Rs 71,028 a kilolitre in August '08 to Rs 36,992 a kilolitre in the same month of 2009. The flipside is that most full service airlines in India also run international routes. Fuel used on international flights is available at international prices. This gives the companies some leverage in terms of fuel price as well. Are full service airlines conveniently ignoring this fact?

In the last quarter, Kingfisher posted a loss of Rs 243 crores in the quarter ending June 2009, whereas Jet Airways said it suffered a loss of Rs 225 crores. Contrarily, budget carrier SpiceJet recorded a profit of Rs 26 crores. So while Jet Airways revenue slipped 18 per cent compared to the same quarter last year, SpiceJet revenue went up by 15 per cent. Fuel costs and airport charges remaining constant, there seems to be a huge gap somewhere. A cursory look implies it is not so much the airline industry that is suffering, but the full service airline companies that are really facing the music.

What remains true is that these airlines are posting losses on a yearly basis. Kingfisher losses rose from Rs 158 crore in the quarter ended June 2008 to Rs 243 crore in the same period in 2009. Jet Airways posted profits of Rs 143 crore in this period in 2008, while they suffered losses of Rs 225 crore in this period in 2009. The picture with low cost carriers was different during this period. SpiceJet revenues, for instance, saw an upwards trend. While they posted losses of Rs 129 crore in the June 2008 quarter, they had profits of Rs 26 crore in that quarter of 2009.

All these arguments point towards one straight fact. Airlines that are working on controlling their costs take the lead over competitors. Most have excessive capacity while customer traffic has gone down drastically. This is leading to tremendous suffering for airlines that worked full capacity till recently. Also, Indians are keen to travel for as little as possible. A high percentage of travellers prefer low cost carriers to full service airlines. This is turning out to be the greatest challenge for full service airlines. Where Air India and Jet Airways had a passenger load of 68% approx. for the quarter June 2009, Kingfisher had a passenger load of 72%. SpiceJet surges ahead of all these carriers to maintain a passenger load of about 77%, while GoAir and IndiGo take a passenger load of 85% and 82% respectively.

The most stunning proof of these developments is that while low cost carriers are adding to their fleet and routes, full service airlines are reducing their capacities. There are some means airlines such as Air India, Kingfisher and Jet Airways have to come up with to beat these circumstances. Because low cost airlines are here to stay.

Why Full Service Airlines Are Bleeding in India

Ravinder Malik, works with iXiGO as their SEO Analyst. You can find excellent Airlines information for Kingfisher, Indigo [http://www.ixigo.com/search/airline/indigo/] and Jet Airways [http://www.ixigo.com/search/airline/jet-airways/] on ixigo.com.

Sunday, October 16, 2011

The Airlines Communication System Management

The Airlines Communication System Management

Airlines communication systems are maintained by:
1 SITA(Society De Telecommunication Aeronautics provided services)
2 Telephone System
3 Radio Communication System

Airlines

Those are briefly described below:

SITA

First of all, we observe the SITA Network. SITA provides various kinds of network services, which is only provider for Airlines all around the world. Its data transmission speed is 9.6/19.2/64/128kbps. It head office is in France. SITA provides reservation system (Type-A) of all passengers that is reservation detail, flight planning for aircraft Captain (including weather forecast), SITA departure control system (automated system for issuing boarding pass for departure passengers). SITA messaging center (SITATEX, Type-B) is as first that it can message 10 or above country within a 0.3 micro second. For if anyone wanted to send message London, then address is LON UU BG. FOR Dhaka address is DAC XT BG. Messaging center actually provided input box, waste box, error location find.

TELEPHONE SYSTEM

There are two types of telephone systems used:

PABX(Public Automated Branch Exchange)

Some electronics devices control the total PABX switching system. These are:
1 Rectifier(48 V Output)
2 Card
3 Power Backup through Battery

The total PABX communication switching system is provided by Siemens (EMS 601).

Intercom
Organization uses intercom system for its internal communication only. All the handsets have speaker phone system. So everybody can hear the conversion between two parties.

RADIO COMMUNICATION SYSTEM

These are two kinds.

Walkie-talkie
It communicates small area. It is one way communication system and half duplex. It covers approximately 3p5 KM.

Ground to Air Communication
In ground to air communication system any person from the Airlines communicates with the aircraft crew at any time. In this system there are Dipole Antenna, Hertz Ian dipole Antenna, Unidirectional Antenna etc. The Unidirectional Antenna gain is 4dB again there is a local line of side bandwidth whish uses high frequency. Its output is 5 watt. The best gain antenna is VHF Antenna which gain is 1 or 3 dB. Its output is 50 watt and radiation pattern is 100 watt. If anyone is outside the Airlines such as pilot or co-pilot, they are messages by this technology.

The Airlines Communication System Management

Saturday, October 15, 2011

The History of Long Island MacArthur Airport

Introduction

Long Island MacArthur Airport, located on 1,310 acres in Suffolk County, is the region's only commercial service facility which has, for most of its existence, struggled with identity and purpose.

Comair Airlines

Its second--and oval-shaped--50,000 square-foot passenger terminal, opened in 1966 and sporting two opposing, ramp-accessing gates, had exuded a small, hometown atmosphere-so much so, in fact, that scenes from the original Out-of-Towners movie had been filmed in it.

Its subsequent expansion, resulting in a one thousand percent increase in passenger terminal area and some two million annual passengers, had been sporadic and cyclic, characterized by new airline establishment which had always sparked a sequence of passenger attraction, new nonstop route implementation, and additional carriers, before declining conditions had initiated a reverse trend. During cycle peaks, check-in, gate, and ramp space had been at a premium, while during troughs, a pin drop could be heard on the terminal floor.

Its Catch-22 struggle had always entailed the circular argument of carriers reluctant to provide service to the airport because of a lack of passengers and passengers reluctant to use the airport because of a lack of service.

This, in essence, is the force which shaped its seven-decade history. And this, in essence, is Long Island MacArthur Airport's story.

1. Origins

The 1938 Civil Aeronautics Act, under Section 303, authorized federal fund expenditure for landing areas provided the administrator could certify "that such landing areas were reasonably necessary for use in air commerce or in the interests of national defense."

At the outbreak of World War II, Congress appropriated million for the Development of Landing Areas for National Defense or "DLAND," of which the Development Civil Landing Areas (DCLA) had been an extension. Because civil aviation had been initially perceived as an "appendage" of military aviation, it had been considered a "segment" of the national defense system, thus garnering direct federal government civil airport support. Local governments provided land and subsequently maintained and operated the airports. Construction of 200 such airfields began in 1941.

A Long Island regional airport, located in Islip, had been one of them. On September 16 of that year, the Town of Islip--the intended owner and operator of the initially named Islip Airport--sponsored the project under an official resolution designated Public Law 78-216, providing the land, while the federal government agreed to plan and build the actual airport. The one-year, .5 million construction project, initiated in 1942, resulted in an airfield with three 5,000-foot runways and three ancillary taxiways. Although it had fulfilled its original military purpose, it had always been intended for public utilization.

Despite increased instrument-based flight training after installation of instrument landing system (ILS) equipment in 1947, the regional facility failed to fulfill projected expectations of becoming New York's major airport after the recent construction of Idlewild. Losing Lockheed as a major tenant in 1950, the since-renamed MacArthur Airport, in honor of General Douglas MacArthur, would embark on a long development path before that would occur.

2. Initial Service

A 5,000-square-foot passenger terminal and restaurant, funded by the federal government, had been constructed in 1949. Infrastructurally equipped, the airport, surrounded by local community growth, sought its first public air service by petitioning the Civil Aeronautics Board. Islip had attempted to attract scheduled airline service as far back as 1956, and this ultimately took the form of Gateway Airlines three years later when it had commenced operations, on an air taxi level, with a fleet of 11-passenger de Havilland Doves and 15-passenger de Havilland Herons to Boston, Newark, and Washington. Inadequate financing, however, had led to its premature termination only eight months later.

The airport, which only had 20 based aircraft at this time, annually fielded some 30,000 movements. Allegheny Airlines subsequently received full scheduled passenger service route authority from the CAB in 1960 and inaugurated four daily Convair- and Martinliner round-trips to Boston, Philadelphia, and Washington in September, carrying more than 19,000 passengers in 1961, its first full year of operations.

Two years later, the FAA opened a New York Air Route Traffic Control Center and a seven-floor control tower, and in 1966, a .3 million, 50,000 square-foot oval terminal replaced the original rectangular facility.

Mohawk, granted the second CAB route authority that year, inaugurated Fairchild FH-227 service to Albany, and the two scheduled airlines carried some 110,000 passengers from the since renamed Islip MacArthur Airport by 1969. The 210 based aircraft recorded 240,000 yearly movements.

The runways and taxiways were progressively expanded, partly in response to Eastern and Pan Am's designation of the airport as an "alternate" on their flight plans.

3. First Major Carrier Service

Long envisioned as a reliever airport to JFK and La Guardia, which would provide limited, but important nonstop service to key US cities and hubs, such as Boston, Philadelphia, Washington, Atlanta, Pittsburgh, Chicago, and the major Florida destinations, the Long Island airport urgently needed additional, major-airline service, but this goal remained elusive.

The cycle, however, had been broken on April 26, 1971, when American Airlines had inaugurated 727-100 "Astrojet" service to Chicago-O'Hare, Islip's first pure-jet and first "trunk" carrier operation, permitting same-day, round-trip business travel and eliminating the otherwise required La Guardia commute. Because of American's major-carrier prestige, it had attracted both attention and passengers, indicating that Islip had attained "large airport" status, and the Chicago route, now the longest nonstop one from the air field, had provided a vital lifeline to a primary, Midwestern city and to American's route system, offering numerous flight connections.

The route had been quickly followed in the summer with the inauguration of Allegheny DC-9-30 service to Providence and Washington, while Altair had launched Beech B99 and Nord N.262 turboprop flights to Bridgeport and Philadelphia two years later.

American, Allegheny (which had intermittently merged with Mohawk in 1972), and Altair provided the established Long Island air connection during the 1970s.

In order to reflect its regional location, the facility had, for the fourth time, been renamed, adopting the title of Long Island MacArthur Airport in 1978.

During most of the 1970s, it handled an average of 225,000 annual passengers. Allegheny, the premier operator, had offered nine daily pure-jet BAC-111 and DC-9-30 departures during 1978.

By March of 1982, USAir, the rebranded Allegheny Airlines, had been its only remaining pure-jet carrier with daily DC-9-30 service to Albany and BAC-111-200 service to Washington-National--perhaps emphasizing its ability to profitably operate from small-community airfields with its properly-sized twin-jet equipment.

The early 1980s were characterized by commuter-regional carrier dominance, with operations provided by Pilgrim, New Haven Airlines, Altair, Air North, Mall Airways, and Ransome. The latter, first flying as part of the Allegheny Commuter consortium, later operated independently under its own name in affiliation with Delta Air Lines, offering some 17 daily M-298 and DHC-7 departures to seven regional cities.

Aside from Ransome, it had often appeared as if the airport's regional airline floodgates had been gappingly opened: Suburban/Allegheny Commuter, Southern Jersey/Allegheny Commuter, Empire, and Henson-The Piedmont Regional Airline had all descended on its runways. Precision, which had inaugurated multiple-daily Dornier Do-228-200 services to both Boston and Philadelphia, operated independently, as Precision-Eastern Express, and as Precision-Northwest Airlink, and had been the only airline to simultaneously offer scheduled service from neighboring Republic Airport in Farmingdale, primarily a general aviation field.

4. Northeastern International Airlines

Market studies had long indicated the need for nonstop Long Island-Florida service because of its concentration of tourist attractions and to facilitate visits between Long Island children and Florida-relocated retiree parents. Deregulation, the very force behind multiple-airline creation, divergent service and fare concepts, and the relative ease of new market entry, had spawned Northeastern International, which was founded to provide high-density, low-fare, limited-amenity service, and fulfilled the idealized nonstop, Long Island-Florida connection when it had inaugurated operations on February 11, 1982 with a former Evergreen International DC-8-50, initially offering four weekly round-trips to Fort Lauderdale and one to Orlando. After a second aircraft had been acquired, it had been able to record a 150,000-passenger total during its first year of service, with 32,075 having been boarded in December alone.

Although its corporate headquarters had been located in Fort Lauderdale, its operational base had been established at Long Island MacArthur and it ultimately served Fort Lauderdale, Hartford, Miami, Orlando, and St. Petersburgh with the two DC-8s and two former Pan Am 727-100s with seven daily departures. Incorporating both the charter carrier strategy of operating high-density, single-class, low-fare service, and the major airline strategy of flying large-capacity aircraft, it actually served a very competitive route-that of New York-to-Florida-without incurring any competition at all by operating directly from Islip.

By 1984, with Northeastern having served as a catalyst to carrier and route inaugurations, eleven airlines had served the airport, inclusive of Allegheny Commuter, American, Eastern, Empire, Henson, NewAir, Northeastern, Pilgrim, Ransome, United, and USAir, relieving JFK and La Guardia of air traffic, directly serving the Long Island market, and fulfilling the airport's originally envisioned role of becoming New York's secondary commercial facility. Simultaneously providing nonstop service to Chicago-O'Hare from Islip, American and United both competed for the same passenger base.

By 1986, Long Island MacArthur had, for the first time in its 36-year scheduled history, handled one million passengers in a single year, a level since equaled or exceeded.

To cater to the explosive demand and ease its now-overstrained passenger facilities, the Town of Islip embarked on a progressive terminal facility improvement program which had initially encompassed the addition of two commuter aircraft gates, the enclosure of the former curbside front awning, and two glass-enclosed wings-the west for the now-covered baggage carousel and the east for the three relocated rental-car counters and the Austin Travel agency. The internal roadway had been realigned and additional parking spaces had been created.

A more ambitious terminal expansion program, occurring in 1990 and costing .2 million, resulted in two jetbridge-lined concourses which extended from the rear portion of the oval terminal, adding 22,700 square feet of space. Runway 6-24's 1,000-foot extension, to 7,000 feet, had ultimately been completed three years later after a decade of primarily local resident resistance due to believed noise increases.

By the end of 1990, the transformation of Long Island MacArthur Airport from a small, hometown airfield served by a couple of operators to a major facility served by most of the major carriers had been complete.

Several conclusions could already be drawn from the airport's hitherto 30-year scheduled history.

1. Allegheny-USAir, along with its regional subsidiaries Allegheny Commuter and USAir Express, had provided the initial spark which had led to the present growth explosion and had been the only consistent, anchor carrier during its three-decade, scheduled service history, between 1960 and 1990. During this time it had absorbed other Islip operators, inclusive of the original Mohawk and Piedmont, the latter of which had intermittently absorbed Empire and Henson, and had shed still others, such as Ransome Airlines, which, as an independent carrier, had almost established a regional, turboprop hub at MacArthur.

2. Three carriers had been tantamount to its three-decade evolution: (1). Allegheny-USAir, which had reserved the distinction of being Long Island MacArthur's first, largest, and, for a period, only pure-jet operator; American, which had changed its image by associating it with large, trunk-carrier prestige; and Northeastern, whose bold, innovative service inauguration and low fares had been directly responsible for the latest, unceasing growth cycle.

3. Many airlines, unaware of the facility's traffic potential, never permanently abandoned the air field, including American and Eastern, which had both suspended operations, but subsequently returned; Northeastern, which had returned after two bankruptcies; United, which had discontinued its own service, yet maintained a presence through two separate regional airline affiliations-Presidential-United Express and Atlantic Coast-United Express-thus continuing to link its Washington-Dulles hub; Continental, which had returned through its own commuter agreement; and Pilgrim, which, despite service discontinuation, had maintained an autonomous check-in counter where it had handled other carriers until it itself had reinstated service.

4. Of the approximately 30 airlines which had served Long Island MacArthur, many had indirectly retained a presence either through name-change, other-carrier absorption, or regional-airline two-letter code-share agreements.

5. The Northeastern-forged air link between Long Island and Florida had, despite its own final bankruptcy, never been lost, with other carriers always filling the void, including Eastern, Carnival, Braniff, Delta Express, and Spirit Airlines.

Because of its market fragility, however, the Long Island regional airport was far more vulnerable to economic cycles than the primary New York airports had been, recessed conditions often resulting in the exodus of carriers in search of more profitable routes. In 1994, for example, three airlines discontinued service and one ceased operating altogether.

A .2 million expansion program of the 32-year old, multiply-renovated oval terminal, funded by passenger facility charge (PFC)-generated revenue, had been initiated in the spring of 1998 and completed in August of the following year, resulting in a 62,000-square-foot area increase. The enlarged, reconfigured structure included the addition of two wings--the west with four baggage carousels, three rental car counters, and several airline baggage service offices, and the east with 48 (as opposed to the previous 20) passenger check-in positions. The original, oval-shaped structure now housed an enlarged newsstand and gift shop and the relocated central security checkpoint, but retained the departures level snack bar, the upper level Skyway Café and cocktail lounge, and the twin, jetbridge-provisioned concourses added during the 1990 expansion phase, while the aircraft parking ramp had been progressively increased until the last blade of grass had been transformed into concrete. A realigned entrance road, an extension of the existing short-term parking lot, 1,000 additional parking spaces, and a quasi-parking lot system subdivided into employee, resident, hourly, daily, and economy (long-term) sections had completed the renovation. Shuttle bus service between the parking lot and the terminal was provided for the first time.

5. Southwest Airlines

An effort to attract Southwest Airlines had begun in late-1996 when the rapidly-expanding, highly profitable, low-fare carrier had contemplated service to a third northeast city after Manchester and Providence, inclusive of Newburgh's Stewart International and White Plains' Westchester County in New York; Hartford and New Haven in Connecticut; and Teterboro and Trenton's Mercer County in New Jersey. All had been smaller, secondary airports characteristic of its route system. It had even briefly explored service to Farmingdale's Republic Airport on Long Island and Teterboro in New Jersey, both of which had been noncommercial, general aviation fields with business jet concentrations. Three had offered terminal improvements in exchange for the service. But Long Island MacArthur was ultimately selected because of the 1.6 million residents living within a 20-mile radius of the airport, local business health, and, according to Southwest Chief Executive Officer, Herb Kelleher, "underserved, overpriced air service" which was "ripe for competition."

Following initial Southwest interest in 1997, then-Town of Islip Supervisor Peter McGowan and other officials flew to Dallas, where Herb Kelleher stated the need for the previously described terminal and parking facility expansions before operations could begin. The meeting had ended with nothing more than a symbolic handshake.

The nearly two-year effort to entice the airline had culminated in the December 1998 announcement of Southwest's intended March 14, 1999 service launch with 12 daily 737 departures, including eight to Baltimore, two to Chicago-Midway, one to Nashville, and one to Tampa, all of which would provide through- or connecting-service to 29 other Southwest-served cities. Although the low-fare flights had been expected to attract some passengers who may otherwise have flown from JFK or La Guardia Airports, they had been primarily targeted at the Long Island market and, as a byproduct, had been expected to attract an increased airport traffic base, additional carriers, and generate an estimated 0,000 per year for the Town of Islip. Two Southwest-dedicated gates could accommodate up to 20 daily departures-or eight more than the inaugural flight schedule included-before additional facilities would have to be obtained. The Islip station, staffed by 44, represented its 53rd destination in 27 states.

Southwest had provided the fourth spark in Long Island MacArthur Airport's airline- and passenger-attraction cycle, traced as follows:

1. The original air taxi Gateway Airlines service of 1959 and the initial scheduled Allegheny Airlines service of 1960.

2. The first trunk-carrier, pure-jet American Airlines flights of 1971.

3. The first low-fare, nonstop Northeastern International Florida service of 1982.

4. The first low-fare, high frequency, major-carrier Southwest service of 1999.

American, the last of the original, major carriers to vacate the airport, left it with three predominant types of airlines as the millennium had approached:

1. The turboprop commuter airline serving the nonhub destinations, such as Albany, Boston, Buffalo, Hartford, and Newburgh.

2. The regional jet operator feeding its major-carrier affiliate at one of its hubs, such as ASA feeding Delta in Atlanta, Comair connecting with Delta in Cincinnati, and Continental Express integrating its flight schedule with Continental in Cleveland.

3. The low-fare, high-density, no-frills carrier operating the leisure-oriented sectors to Florida. As of December 1, 1999, three airlines, inclusive of Delta Express, Southwest, and Spirit, had operated 15 daily departures to five Florida destinations.

Long Island MacArthur's expansion and passenger facility improvements, Southwest's service inauguration, and the attraction of other carriers had collectively resulted in a 113% increase in passenger boardings in 1999 compared to the year-earlier period. The figure, which had been only shy of the two million mark, had been the highest in the Long Island airport's four-decade commercial history. Southwest had carried 34% of this total.

Eleven airlines had provided service during this time: ASA Atlantic Southeast, American, Business Express, Comair, CommutAir/US Airways Express, Continental Express, Delta Express, Piedmont/US Airways Express, Shuttle America, Spirit, and Southwest itself.

Less than two weeks after Southwest had secured a third gate and increased its daily departures to 22, it announced, in a unprecedented move, its intention to self-finance 90-percent of a million expansion of the East Concourse in order to construct four additional, dedicated gates and overnight parking positions by the end of 2001, thus increasing the airport's current 19-gate total to 23.

The concourse extension, intended to provide it with both increased employee and passenger room, would free up its existing three gates for other-carrier utilization while its new four-gate facility would permit a service increase to some 30 daily flights based upon future passenger demand, aircraft availability, and Town of Islip-approved departure increases.

The expansion would mark the seventh such development of the original terminal, as follows:

1. The original oval terminal construction.

2. The partially enclosed arrivals baggage belt installation.

3. The construction of two commuter gates.

4. The enclosure of the front awning, which entailed the relocation of the rental car companies and the Austin Travel agency, and the installation of an enlarged, fully enclosed baggage belt.

5. The construction of the jetbridge-equipped east and west concourses.

6. The construction of the West Arrivals Wing and the East Departures Wing, the gift shop expansion, and the central security checkpoint relocation.

7. The Southwest-financed, quad-gate addition, increasing the number of departure gates from 19 to 23.

Victim, like all airports, to post-September 11 traffic declines, Long Island MacArthur Airport lost eight daily departures operated by American Eagle, Delta Express, and US Airways Express, although the airport's October 2001 passenger figures had only been six percent below those of the year-earlier period. No nonstop destinations had, however, been severed. With Delta Express's daily 737-200 Florida flight frequency having been progressively reduced from an all-time high of seven to just one--to Fort Lauderdale--its operations could be divided into three categories:

1. Turboprop regional

2. Pure-jet regional

3. Southwest

Nevertheless, in the four years since Southwest had inaugurated service, the airport had handled 8,220,790 passengers, or an annual average of two million. Without Southwest, it would, at best, have handled only half that amount.

On April 30, 2003, for the second time in a five-year period, Long Island MacArthur Airport broke ground on new terminal facilities. Designed by the Baldassano Architectural Group, the Long Island architectural firm which had completed the .2 million airport expansion and modernization program in 1999, the new, 154,000-square-foot, four-gate addition was constructed on the north side of the existing east concourse which had housed Southwest's operations. Citing increased space and potential growth as reasons for the new facility, Southwest claimed that the existing three gates, which had fielded a combined 24 daily departures, had reached their saturation point and that additional "breathing room" for both passengers and employees had been needed, particularly during flight delays. The net gain of an additional gate, which would be coupled with larger lounges, would eventually facilitate eight additional flights to new or existing US destinations, based upon market demand.

The project, initially pegged at million, but later increased to million, was financed by Southwest, which sought government reimbursement with the Town of Islip for up to million for the non-airline specific construction aspects, such as airfield drainage, which was considered a common-use utility.

The 114,254-square-foot, Southwest-funded and -named Peter J. McGowan Concourse officially opened at the end of November 2004. Accessed by a new awning-protected entrance from the airport's terminal-fronted curbside, the new wing, connected to the existing passenger check-in area, curved to the left past the flight arrival and departure television monitors to the new, large security checkpoint from where passengers ascended, via two escalators, to the upper level departures area.

Concurrent with the opening had been the announcement that Southwest would now proceed with Phase II of its expansion by building a second, million addition which would connect the new concourse with the old, altogether replacing the east concourse which had served it since it had inaugurated service in 1999. The project incorporated four more gates, for a total of eight, enabling up to 80 daily departures to be offered.

6. New Leadership, Service Reductions, and Infrastructure Improvements

The end of the 2000-decade, characterized by new leadership, airline service reductions, and infrastructure investments, once again signaled a reversal in Long Island MacArthur Airport's growth cycle.

Al Werner, Airport Commission for 53 years, retired on November 16, 2007, passing the torch to Teresa Rizzuto. Accepted after a three-month, nationwide search conducted by Islip Supervisor Phil Nolan, she brought considerable airline industry experience with her and was appointed to the position on February 5, 2008 after an Islip Town Board vote, now entrusted with heralding the regional facility into the next decade whose multi-faceted agenda necessarily included the following goals:

1. Devise a marketing plan to increase airport recognition, thereby attracting a larger passenger base.

2. Establish new, nonstop routes of existing carriers and attract new airlines able to compete with existing, lost-cost Southwest, to provide the required core service for this enlarged passenger base, yet avoid alienating local residents because of excessive noise.

3. Invest in infrastructure modernization and development, particularly on the airport's general aviation west side.

4. Increase revenues for the Town of Islip, the airport's owner and operator.

Long Island MacArthur's very existence relied upon its ability to serve its customers' needs, and both destination and airline reductions during the latter part of the decade, coupled with flickering, but quickly extinguished glimmers of new-carrier hope, only obviated its purpose.

Exploratory talks in 2007, with Southwest-modeled, Ireland based-Ryanair, for instance, would have resulted in both the airport's first international and first transatlantic service, hitherto precluded by the absence of customs and immigration facilities, few connecting possibilities, and inadequate runway length on which heavy, fuel-laden widebody aircraft could take off for intercontinental sectors. But higher thrust engines facilitating shorter-field performance had remedied the latter problem, and pre-departure US clearance would have been performed in Ireland. Because Southwest and Ryanair maintained the same business models of operating single-type, 737 fleets from underserved, overpriced, secondary airports whose lower operating costs could be channeled into lower fares, domestic-international traffic feed between the two had been feasible. Despite existing Islip service provided by Delta and US Airways Express, Southwest still carried 92 percent of its passengers. However, the proposed strategy had yet to produce any concrete results.

Indeed, by the end of the year, the number of potential Southwest connecting flights only declined when decreased demand had necessitated the cancellation of six daily departures, including two to Baltimore, three to Chicago, and one to Las Vegas.

Potential service loss counterbalancing occurred on May 1 of the following year, however, when Spirit Airlines, after an eight-year interval, reinaugurated twice daily, round-trip, A-319 service to Ft. Lauderdale, with .00 introductory fares, facilitating 23 Caribbean and Latin American connections through its south Florida hub.

The A-319, the airport's first, regularly scheduled airbus operation, touched down at 0954 on Runway 6 on its inaugural flight, taxiing through a dual fire truck-created water arch, before redeparting at 1030 as Flight 833 with a high load factor. The second flight departed in the evening.

The departures were two of Spirit's more than 200 systemwide flights to 43 destinations, but the weak flicker of light they had provided had been almost as quickly doused when, three months later, on July 31, rising fuel prices and declining economic conditions had necessitated their discontinuation, leaving only a promise of return when improved conditions merited their reinstatement.

Further tipping the scales to the service loss side had been Delta Air Line's decision to discontinue its only remaining, single daily regional jet service operated by its Comair counterpart to Atlanta, severing feed to the world's largest airport in terms of enplanements and to Delta's largest connecting hub, and ending the Long Island presence established as far back as 1984. Delta had cited the reason for the discontinuation, along with that in other markets, as an attempt to "optimize...financial performance."

The second carrier loss, leaving only Southwest and US Airways Express, had resulted in a 10.2-percent passenger decline in 2008 compared to the year-earlier period.

Another attempted, but mostly unsuccessful airline service had occurred in June of 2009 with the appearance of PublicCharters.com, which had intended to link Islip with Groton, Connecticut, and Nantucket, Massachusetts, during the summer.

In order to remedy Long Island MacArthur Airport's identity recognition deficiency, a study completed by a Phil Nolan-assembled task force strongly concluded that the search for and attraction of new airline service "should be a major focus of management," a function up until now mostly ignored. The airport's lack of recognition, coupled with JFK's and La Guardia's close proximity to Manhattan and their dizzying array of nonstop services, further urged the need for the study.

A 0,000 federal grant, aimed at answering the elusive question of why Long Islanders still chose to use New York airports when Islip itself offered a nonstop flight, attempted to determine local resident travel patterns and then attract carrier-providing service.

A partial remedy had been the implementation of a 0,000 market campaign, in conjunction with the Long Island Railroad and Southwest Airlines, to increase airport awareness by the eastern Nassau and Suffolk County population, featuring the slogan, "We make flying a breeze."

Significant attention to airport infrastructure improvement and a related masterplan had also been given.

Long-awaited ramp repairs, for instance, had been made. One year after the .4 million apron covering gates five through eight had been laid in 2004, cracks, in which engine-digestible debris could potentially collect, appeared, and were traceable to an inadequate, six-inch-thick subbase which failed to rise above the ground level, and was therefore susceptible to frost. Water, seeping into the subbase, was subjected to freezing-thawing cycles which expanded the concrete, loosened its gravel, and propagated the cracks.

In order to replace the decaying, 105-foot control tower constructed in 1962, the FAA awarded J. Kokolakis Constructing, Inc., of Rocky Point, a .4 million contract to build a new, 157-foot, cylindrical tower next to it in January of 2008, a project completed in November of the following year, at which time internal equipment, costing another .8 million, was installed.

Instrumental in the airport's modernization had been the redevelopment of its 45-acre west side, which currently houses charter companies, flying schools, and airport maintenance in mostly dilapidated hangars and buildings, but could potentially be replaced with new energy efficient and conservation compliant structures optimally used by educational institutions offering air traffic control curriculums.

During the latter portion of the decade, Long Island MacArthur Airport once again rode the descending side of the revenue curve, but remains a vital air link and economic engine to eastern Nassau and Suffolk Counties.

Between 1996 and 2003, it had experienced an average annual economic impact growth rate of 6.85 percent and between 2001 and 2007 more than 900,000 square feet of commercial space was developed along Veterans Highway, its access roadway, as a result of it. According to Hofstra University's Center for Suburban Studies, its 2003 economic impact was pegged at 2 million and was projected to increase by 68 percent, or to 0 million, by the end of the decade without any further expansion, indicating that, as a revenue generator, that its potential had hardly begun to be tapped. The service reductions, increases in Homeland Security costs, and eroding economy had all reversed that potential, but its infrastructure improvements, more than 500,000-square-foot passenger terminal, four runways, easy access, uncongested environment, two-mile proximity to the Long Island Railroad's Ronkonkoma station, and four-mile proximity to the Long Island Expressway places it squarely on the threshold of growth in the next decade, when conditions improve. According to newly appointed Airport Commissioner Teresa Rizzuto, "We're ready" for new carriers at that time.

The History of Long Island MacArthur Airport

A graduate of Long Island University-C.W. Post Campus with a summa-cum-laude BA Degree in Comparative Languages and Journalism, I have subsequently earned the Continuing Community Education Teaching Certificate from the Nassau Association for Continuing Community Education (NACCE) at Molloy College, the Travel Career Development Certificate from the Institute of Certified Travel Agents (ICTA) at LIU, and the AAS Degree in Aerospace Technology at the State University of New York - College of Technology at Farmingdale. Having amassed almost three decades in the airline industry, I managed the New York-JFK and Washington-Dulles stations at Austrian Airlines, created the North American Station Training Program, served as an Aviation Advisor to Farmingdale State University of New York, and devised and taught the Airline Management Certificate Program at the Long Island Educational Opportunity Center. A freelance author, I have written some 70 books of the short story, novel, nonfiction, essay, poetry, article, log, curriculum, training manual, and textbook genre in English, German, and Spanish, having principally focused on aviation and travel, and I have been published in book, magazine, newsletter, and electronic Web site form. I am a writer for Cole Palen's Old Rhinebeck Aerodrome in New York. I have made some 350 lifetime trips by air, sea, rail, and road.

Friday, October 14, 2011

American Express-Delta Airlines SkyMiles - Does This Frequent Flyer Mile Program Go the Distance?

Besides finding credit cards that have no interest, or at least a low interest rate, we want other perks from our credit cards. We want our credit cards to pay us back like the Amazon.com Rewards Card that will give us Amazon.com gift certificates. Another way credit cards can give back is to offer frequent flyer miles. The American Express-Delta Airlines SkyMiles is one such credit card that allows you to earn frequent flyer miles. Here's the good, the bad and the ugly about the American Express-Delta Airlines SkyMiles program.

Basically the Delta Airlines SkyMiles program offers you an American Express credit card that allows you to earn frequent flyer miles with purchases.

Airlines

The great news: There's no annual fee the first year.
The good news: You can get mega sign up bonus points.
The fluctuating news: The interest rate is 9.99% plus prime, so depending on the interest rate, it can be higher or lower.
The bad news: American Express is not accepted as widely as Visa and Master Card.
The ugly news: After the first year, the annual fees will be .00 to 5.00.

American Express-Delta Airlines SkyMiles Options & Sign Up Bonus Miles:

There are three options available at sign up, Standard, Gold and Platinum and each offers a difference in airline miles:

Standard: 5,000 Delta miles
Gold: 10,000 Delta miles
Platinum: 15,000 Delta miles following your first purchase

Our first year we were able to rack up 16,000 with our bonus points and grocery purchases. It takes about 25,000 frequent flyers to earn a free domestic flight.

How Do American Express-Delta Airlines SkyMiles Accumulate?

You can earn frequent flyer miles every time you use your American Express Delta SkyMiles credit card but with American Express Delta miles are even easier because when you make specific purchases, your miles are doubled. Examples of purchases that have offered double the miles include grocery stores, gas stations, drug stores, the U.S. postal service and some home improvement store.

There is an annual limit of points for 0,000 in purchases, which usually isn't a concern for most credit card users. So what are the rates and fees?

American Express Delta SkyMiles Fees:

The interest rate is tied to the prime and therefore variable. American Express adds 9.99% to the prime. Recently, our interest rate was 14.74%.

Balance transfers have a lower fixed interest rate of 9.99% for the life of the transfer if you make your transfer during the first 6 months of your card membership.

Cash advances though will cost you a little more. For cash advances the interest rate is the prime rate plus 12.99%.

It's important to note that cash advances or transfers do not translate into frequent flyer miles.

After the first year, the annual fees apply.
Standard: .00
Gold: .00
Platinum: 5.00

The frequent flyer miles in this program really can put you ahead even after the annual fees but of course you can also cancel as the end of the first year approaches and pack up and walk away with your frequent flyer miles.

Even though the American Express Delta SkyMiles Cards is that American Express is not as widely accepted as Master Card and Visa, it's still easy to earn lots of frequent flyer miles. This card is recommended at least for the first year with no annual fee.

American Express-Delta Airlines SkyMiles - Does This Frequent Flyer Mile Program Go the Distance?

Lisa Carey is a contributing author for Identity Theft Secrets: prevention and protection. You can get tips on Identity theft protection, software, and monitoring your credit as well as learn more about the secrets used by identity thieves at the Identity Theft Secrets blog.

Thursday, October 13, 2011

Flight Attendant Hiring Outlook

The hiring outlook for flight attendants has brightened considerably over the past few months. Led by United Airlines' recent announcement that they would immediately begin to hire up to 2000 new flight attendants, this news has sparked the most attention. If you are interested in becoming a flight attendant, the market is the best it has been in five years. Let's take a look at who is hiring or who can be expected to hire over the next year.

Legacy Carriers - Beaten up by high employee costs, surging fuel prices, competition from low priced carriers, and overall inefficiency, two legacy carriers [defined as those air carriers who have helped shape the US airline industry] are turning the corner and are hiring flight attendants. United Airlines and Continental Airlines are hiring for various bases within the US.

Comair Airlines

Discount Carriers - Southwest, AirTran, Mesa, and Alaska Airlines are all hiring right now. In fact, across the board hiring is taking place at virtually all discounters right now as they seek to strengthen their footing in the marketplace.

Regional Carriers - Chautauqua, Comair, Champion Air, and Air Wisconsin are all hiring. Like the discount carriers, most regional carriers are awash in cash and are expanding their routes. More routes means additional employees needed to fill the increased capacity.

Charter Carriers - Air Miami and several other airlines that fly unscheduled flights are hiring.

Start Up Carriers - The two newest air carriers, EOS Airlines and Maxjet Airways, have recently hired flight attendants and are expected to hire again.

So, if winging your way to Peoria or Paris is the kind of lifestyle you want to lead, then working as a flight attendant is certainly one of the ways to do just that. Air carriers are hiring and the pickings are good for the right candidates. Contact your desired airline directly for up to date hiring information and open houses.

Flight Attendant Hiring Outlook

Copyright 2005 -- Matt Keegan operates the Aviation Employment Board where current opportunities for flight attendants are featured. Join today...membership is free!

Wednesday, October 12, 2011

Conair Flat Irons Are Cheap But Are They Any Good?

Using flat irons to create smooth, silky and straight hair is becoming more and more popular. But as the popularity of flat irons increases, so does their price. Conair fills the niche of a cheap flat iron for those who can't afford or don't want to pay the over-inflated prices of some brands. But does a cheap Conair flat iron really straighten hair?

Conair offer 4 main models of flat irons. Each one is made for a specific use and the price of each type reflects the functions and features on offer. What follows is a review about the pros and cons of Conair flat irons. Of course, like all reviews, they are subjective and some may disagree with the conclusions reached.

Comair

The cheapest model on offer is the ConairPro Plimatic Trix Stix Series flat iron. First off, lets list is good points. It comes with 1" plates: a plate width many people feel comfortable using. It's smaller in size than many other flat irons, has a swivel cord and comes with dual voltage for worldwide use making it an ideal travel flat iron. The tips of the plates remain cool and the plates are ultra-slim making it great for shaping, flipping, lifting and smoothing short to medium hairstyles. The ConairPro Trix Stix flat iron does have some draw back. The Trix Stix uses gold colored metal plates and not ceramic. You wouldn't expect tourmaline in a flat iron as cheap as this but, in this day an age, you expect ceramic plates. Ceramic plates are smooth so don't tangle hair as much as metal and ceramic also emits negative ions to help keep hair straight. The ConairPro Trix Stix flat iron is fine for those with short/medium manageable hair or a as a travel flat iron but if your hair is thick or curly you'll want to use a different flat iron.

The ConairPro Plimatic flat iron is a step up from the Trix Stix. Like the Trix Stix the Conair Plimatic has gold plates - a major minus. The rest of the features of the Plimatic are pretty much the same as the Trix Stix. The only major difference is that the plates are 2" wide. Conair promote this flat iron by saying it heats up in less than 60 seconds, but other manufacturer's flat irons can heat up in a tenth of this time.

If you really want to get serious about straightening your hair with a Conair flat iron you really have to go with either the 1" or 2 ½" Conair Ceramic Heat flat iron. These are much more powerful flat irons with 200 watts of power compared to only 32 watts with either the Trix Stix of Plimatic. This means that the plates are hotter and also quicker to heat up. The Conair Ceramic Heat comes with 25 temperature settings so fine tuning the correct temperature for your hair is not a problem. Strangely, the Conair Ceramic does not come with dual voltage so it's not a good travelling flat iron.

In conclusion, Conair flat irons are a good cheap flat iron. They don't come with tourmaline plates, they aren't the best looking flat iron or the most ergonomically designed. But they are hard to beat on price. Unless you want a travel flat iron or want the cheapest flat iron you can buy, I would recommend you spend a little more and buy the Conair Ceramic Heat flat iron.

Conair Flat Irons Are Cheap But Are They Any Good?

Visit best-flat-iron.com to find out more about Conair Plimatic flat irons as well as other top rated flat irons like CHI, Sedu or the Corioliss Tourmaline Wet to Dry flat iron.

Conair Flat Irons Are Cheap But Are They Any Good?

Using flat irons to create smooth, silky and straight hair is becoming more and more popular. But as the popularity of flat irons increases, so does their price. Conair fills the niche of a cheap flat iron for those who can't afford or don't want to pay the over-inflated prices of some brands. But does a cheap Conair flat iron really straighten hair?

Conair offer 4 main models of flat irons. Each one is made for a specific use and the price of each type reflects the functions and features on offer. What follows is a review about the pros and cons of Conair flat irons. Of course, like all reviews, they are subjective and some may disagree with the conclusions reached.

Comair

The cheapest model on offer is the ConairPro Plimatic Trix Stix Series flat iron. First off, lets list is good points. It comes with 1" plates: a plate width many people feel comfortable using. It's smaller in size than many other flat irons, has a swivel cord and comes with dual voltage for worldwide use making it an ideal travel flat iron. The tips of the plates remain cool and the plates are ultra-slim making it great for shaping, flipping, lifting and smoothing short to medium hairstyles. The ConairPro Trix Stix flat iron does have some draw back. The Trix Stix uses gold colored metal plates and not ceramic. You wouldn't expect tourmaline in a flat iron as cheap as this but, in this day an age, you expect ceramic plates. Ceramic plates are smooth so don't tangle hair as much as metal and ceramic also emits negative ions to help keep hair straight. The ConairPro Trix Stix flat iron is fine for those with short/medium manageable hair or a as a travel flat iron but if your hair is thick or curly you'll want to use a different flat iron.

The ConairPro Plimatic flat iron is a step up from the Trix Stix. Like the Trix Stix the Conair Plimatic has gold plates - a major minus. The rest of the features of the Plimatic are pretty much the same as the Trix Stix. The only major difference is that the plates are 2" wide. Conair promote this flat iron by saying it heats up in less than 60 seconds, but other manufacturer's flat irons can heat up in a tenth of this time.

If you really want to get serious about straightening your hair with a Conair flat iron you really have to go with either the 1" or 2 ½" Conair Ceramic Heat flat iron. These are much more powerful flat irons with 200 watts of power compared to only 32 watts with either the Trix Stix of Plimatic. This means that the plates are hotter and also quicker to heat up. The Conair Ceramic Heat comes with 25 temperature settings so fine tuning the correct temperature for your hair is not a problem. Strangely, the Conair Ceramic does not come with dual voltage so it's not a good travelling flat iron.

In conclusion, Conair flat irons are a good cheap flat iron. They don't come with tourmaline plates, they aren't the best looking flat iron or the most ergonomically designed. But they are hard to beat on price. Unless you want a travel flat iron or want the cheapest flat iron you can buy, I would recommend you spend a little more and buy the Conair Ceramic Heat flat iron.

Conair Flat Irons Are Cheap But Are They Any Good?

Visit best-flat-iron.com to find out more about Conair Plimatic flat irons as well as other top rated flat irons like CHI, Sedu or the Corioliss Tourmaline Wet to Dry flat iron.

Tuesday, October 11, 2011

Pilot Jobs - The Ever Changing Market

If you are looking for work as an airline pilot, you can't help but notice that the news is constantly filled with information [mostly negative] about the job situation for the industry as a whole. Unfortunately, newsmakers only get part of the story right as the airline industry is always in a state of flux. Pilot jobs are available, but you must broaden your horizons beyond the conventional ways in which most pilots go about finding work. Let's take a look at some of the options available to you.

Independence Air's recent demise has thrown hundreds of Airbus pilots out of work in the US. Press reports have been painting a gloomy picture of this event, which was not unexpected by airline experts. Still, the future isn't completely gloomy for these very same pilots as Virgin America is expected to take flight in about one year. They plan on operating a fleet consisting of as many as 105 Airbus aircraft.

Comair Airlines

The legacy carriers have been presenting some of the most challenges for potential pilots as few, if any, are hiring. Most are in the process or have nearly completed the process of extracting "give backs" in the form of wages and benefits from their current pilot ranks. In addition, as pilots retire, available pilot jobs are filled from their lengthy lists of furloughed crewmembers. Certainly, the legacy carriers - American, Continental, United, Delta, Northwest, and USAirways - are currently not worth exploring as a place to look for pilot jobs.

Pilot jobs are available through many of the regional carriers. Some of these carriers include Chautauqua, Republic, Comair, Big Sky, American Eagle, Air Wisconsin, Great Lakes, and others. Pilot pay is very low, but the opportunity to fly can be very good with the regional carriers. These carriers typically fly Embraer, Canadair, or British Aerospace regional jets carrying passenger loads ranging from 50 to 100 seats.

Charter carriers have typically been a fairly good source for pilot jobs. These Part 121 operators consist of a bevy of airlines including World Airways, North American, Miami Air, Sun Country, and Ryan International. From time to time pilot job opportunities are posted directly on each airline's web site. Check in often for the latest hiring news.

Then there is the assortment of start up airlines that have recently hired or are in the process of hiring. As you know, the failure rate for start ups is very high, but for many crewmembers a seat is a seat especially one that allows you to accumulate valuable and needed flight time. Two recent start ups that have taken flight include EOS Airlines and Maxjet Airways. As mentioned previously, Virgin America Airlines is in the process of passing through all of its regulatory hurdles and Primaris Airlines will be expanding its fleet over the next few years in its quest to become a full fledged airline flying scheduled routes. Other start up carriers worth watching for future pilot jobs include: Fly First Class, Baltia, and Mexus.

Discount carriers typically offer the best chance for finding pilots jobs. Southwest Airlines and JetBlue Airways lead the pack, but Mesa, Spirit, Alaska, Horizon, Midwest, and USA3000 have all listed pilot jobs within the past year or are planning to do so in the coming months. Pay is an issue, much lower than the legacy carriers, but you can find work.

Beyond contacting the companies directly, there are helpful web sites filled with pilot job opportunities or, at the very least, interview gouges and banter. The internet has a myriad of sites available, so I will start from the top: Aviation Employment Board, Climbto350, Flight International, Fliteinfo, Jet Movements, Landings, Parc Aviation, PPrune, Student Pilot, Thirty Thousand Feet, U.S. Aviation, and Will Fly For Food.

Finally, for the pilot who is willing to look well beyond the U.S., opportunities can exist with carriers based in the Emirates, India, China, Vietnam, and other destinations. If it is flight time you want, many have exactly what you need.

Pilot jobs are available and with a little digging and some sleuthing you can uncover for yourself a good list of companies that are worth a look. As mentioned, the industry is in a constant state of flux but the savvy pilot can work that to his or her advantage by staying on top of industry trends.

Pilot Jobs - The Ever Changing Market

Matthew Keegan is a freelance writer based in North Carolina. You can preview samples from his high performing site at The Article Writer.

Monday, October 10, 2011

Runway Incursions Can Ruin Your Day

There is no doubt in anyone's mind that the air traffic control system is overwhelm with a shortage in controllers & talent. There has been a steady increase in passengers traveling since the year 2000. But, with the collapse of several airlines early this year it may help to reduce some saturation of traffic. The main problem is a shortage of skilled air traffic controllers combined with a rise of air traffic. This has been a problem ever since President Ronald Regan fired 13,000 striking controllers back in 1981. Just when controllers were starting to meet the demands of staffing, they then all of a certain started to get a high percentage of retirements. It also takes years in training to become an air traffic controller. For instance, once you graduate from the FAA academy you have the skills for only basic level developmental controllers. This is sort of like an apprentice. You may assist controllers with paperwork, but will have little real time hands on working with actual aircraft. It takes about 2-4 years of additional on the job training to be fully certified as a air traffic controller. With more people retiring then are becoming fully certified you could see how easy it is to be short of staff.

The results of the air traffic controller shortage is an increase in runway incursions. A runway incursion is when an aircraft, or vehicle crosses the boundary of the runway of another aircraft without permission. These types of mishaps caused by a number of factors from overworked controllers, pilot errors, or airport operations errors. In fact, two years ago a Comair commuter flight departing from Lexington ,Kentucky crashed after taking off from the wrong runway. Everyone on flight 5191 died except for several people. The NTSB ruled multiple causes for the crash. Most notable was that only one air traffic controller was on duty that morning . This has been a trend I myself notice at certain airports. They have one controller working multiple frequencies such as ground controller, tower control, & clearance combined by one person. This accident in Kentucky was the last accident in recent history that the NTSB said air traffic control contributed to the accident. There's no doubt in my mind that had another controller been on duty that day, that there may have been a different outcome. Two heads are better then one. When one pilot makes a mistake in the cockpit ninety percent of the time the second pilot catches it. However, one of the most famous runway incursions & worst accident in aviation history occurred in 1977 in Tenerife, Canary Islands. Two B-747's crashed on the runway. The Pan Am plane flight 1736 had permission to taxi on the runway. The other aircraft was a KLM Dutch flight 4805 that was told to line up & wait which means to hold into position & wait for clearance for takeoff. The KLM flight led by Captain Jacob Van Zanten mistook the clearance for cleared for takeoff. Both aircraft collided at a high rate of speed with a full load of fuel. Over 500 people died in this one accident.

Comair Airlines

Today, there had been many new innovations to help prevent another Tenerife. One of the latest is ground radar that allows air traffic controllers to see aircraft taxing on the ground. This will help them to catch pilot mistakes early. Another invention is the Tcas system. Tcas stands for traffic collision avoidance system. This came about in the early 1990's. The way Tcas works is in flight a transponder signal is send to any aircraft that comes to close to another aircraft. The two aircraft Tcas computers communicate through signal to warn each other which way to deviate to avoid collision. The system works really well & reduces the workload on both pilots & controllers. Since the 1990's, the FAA has been changing airport signs to make them easier for pilots to understand. All of these efforts including better situational awareness has created a safer environment. However, make no mistake about it runway incursions still remain a perilous situation & more must be done to keep aviation safe.

Runway Incursions Can Ruin Your Day

Captain Simmons is a MD-80 pilot for a major air carrier with over 20 years experience. To learn more please visit our site at http://www.flyinganxiety.com